T&Cs

TYOC is a shared space for learning and transformation, and that depends on trust. These agreements create the ground for everyone to engage fully:

• Show up prepared and present

• Treat others with respect and care

• Keep all shared stories confidential

• Do not engage in harassment, discrimination, or disruptive behavior

• Protect intellectual property—no sharing, recording, or publishing content without permission

Facilitators and Courage X staff will treat all disclosures as confidential unless legally required to report a concern, such as serious risk of harm to self or others.

Enforcement:

Violations may lead to a warning or removal from the program without refund. Written appeals may be submitted within 7 days.

Consistency builds trust. Your presence directly shapes the value of this experience—for you and for others.

• Minimum attendance: 80% of Pod Sessions required

• Missing two sessions in a row without prior notice may result in removal without refund

• If emergencies prevent your participation, contact the Program Director within 7 days to request a reintegration plan

Each participant is placed in a carefully curated group—or Pod—based on timezone, experience, diversity, and availability. These Pods are designed to foster depth, dialogue, and courageous action.

TYOC is built on the principle that we grow not by avoiding friction, but by learning to navigate difference with care and courage. Reassigning groups would weaken the continuity and cohesion that make this possible.

Group changes are not permitted once the program begins—except in exceptional cases involving unresolved ethical concerns or pre-existing conflicts. These must be submitted in writing and will be reviewed by the Program Director.

We respect the commitment you’re making. Our refund policy balances fairness to participants with the realities of a highly personalized, small-group program:

• No refunds after May 25, 2025

• 30% cancellation fee applies before that date

• Full refund only if the program is canceled due to low enrollment (<24 participants)

• Refunds (if eligible) are only processed after a resolution conversation with the Program Director

Force Majeure:

If external events prevent TYOC from being delivered, a pro-rated refund will be issued.

Payment Plans:

All payments must be completed unless otherwise agreed in writing.

We handle your personal data with care and compliance.

• TYOC is GDPR compliant

• We collect only essential information and store it securely

• You may request access, correction, or deletion by contacting office@couragex.co

• Data is deleted or anonymized within 6 months of program completion

To maintain psychological safety and protect intellectual property:

• Pod Sessions are never recorded

• AMA sessions may be recorded only with speaker consent

• You may not record, screenshot, summarize, or share any TYOC content without written permission

Unauthorized sharing may result in removal from the program, legal action, and/or a monetary fine

We aim to handle all concerns fairly and respectfully.

If a conflict arises, participants agree to:

1. Raise it directly with your facilitator

2. Submit a written complaint to the Program Director

3. Accept the final decision of the Program Director

Note: There is no mediation clause. Jurisdiction applies as outlined below.

TYOC is not therapy, coaching, or medical treatment.

It is a high-trust, peer-driven process designed to support courageous reflection, connection, and action.

We apply all reasonable care and intention to create a psychologically safe space. That said, each participant must take full responsibility for themselves—just as we must in life.

By enrolling, you agree:

• To participate voluntarily

• That you are solely responsible for your wellbeing, choices, and outcomes

• That you will not hold Courage X, Harvest, facilitators, speakers, or peers liable for any emotional, professional, financial, health-related, or relational consequences of your participation

• That you release Courage X and Harvest from legal claims, unless required by law

To ensure mutual safety, you agree to:

• Indemnify, defend, and hold harmless Courage X, Harvest, and their affiliates from any claims, losses, or legal expenses related to:

  • Your participation

  • Your actions or decisions

  • Confidentiality breaches

  • Conflicts with other participants

• Jurisdiction: These Terms are governed by the laws of England & Wales

• Venue: Disputes will be handled exclusively in the courts of England & Wales

• Class Action Waiver: You agree to bring any claim individually

• Entire Agreement: These terms override all prior agreements

• Severability: If one clause is invalid, the rest remain enforceable

Digital Acceptance: Submitting payment, checking a consent box, or confirming by email constitutes full agreement. Courage X retains timestamped records as proof

By attending any TYOC session—live or asynchronous—you acknowledge and agree to the terms outlined in this document.

If you have any questions please reach out to Sophie Spitzer, TYOC Programme Manager, at sophie@couragex.co.